Skip to content
DocGen

Support

We answer fast

Email support@mydocgen.app — a person reads every message, and you'll hear back within two business days (same day for anything blocking a meeting).

Include what you can

  • Your jurisdiction name and the meeting date it concerns
  • The page you were on and what you expected to happen
  • A screenshot, if the problem is visual

Meeting-night emergencies

Mark the subject line URGENT. Live-meeting issues jump the queue.

Common answers

Configuration, audit, records, and privacy questions are covered in the FAQ.